Privacy Notice – Triolla Ltd.

At Triolla Ltd. (“Triolla”, “we”, “our”), we respect your privacy. This Privacy Notice explains what personal data we collect, how we use it, and what rights you have under applicable law, including the Israeli Privacy Protection Law (as amended in 2024) and, where relevant, the EU GDPR.

Data Controller

The data controller of personal information collected through our platforms is:
Triolla Ltd., 2 Zarhin Street, Ra’anana, Israel

Data Protection Officer (DPO): Adva Shapira, adva@triolla.io, 097734300

What Data We Collect

• Contact Data – name, email, country, and message details when you submit a contact form.

• Subscription Data – name and email when you subscribe to our blogs or webinars.

• Event Data – contact details you provide at conferences or events.

• Customer Data – details stored in our CRM system, such as contact information, communication history, purchase details, and account preferences.

• Analytics Data – collected through Google Analytics and similar tools: IP address, general location, browser type, device information, language, pages visited, clicks, and session duration.

• Remarketing & Tag Data – data collected via advertising and remarketing tags (such as Google Ads or social media pixels) to measure campaign performance and provide targeted advertising.

How We Use Your Data

• Responding to inquiries and providing requested services.

• Sending blog updates and marketing communications (subject to consent or as permitted by law).

• Improving our website, services, and user experience, including via analytics and remarketing.

• Managing customer relationships through our CRM system.

⚠️ If you do not provide certain personal data, we may not be able to deliver some services (e.g., subscriptions, inquiries, or updates).

Sharing of Data

We do not sell your personal data. We may share it with:

• Triolla Group companies – for business operations.

• Service providers – such as CRM, analytics, and cloud providers (e.g., Hubspot, Figma, Google Analytics).

• Authorities – if required by law or legal process.

• Business changes – in case of mergers, acquisitions, or reorganization.

• Emergencies – to protect your or public safety.

Cookies & Tracking

We use cookies and similar technologies (e.g., pixels, remarketing tags) to operate the site, analyze traffic, and deliver personalized content and advertising.
Through Cookiebot, you can control categories of cookies:

• Necessary

• Preferences

• Statistics

• Marketing

You may update your cookie preferences anytime via Cookiebot or your browser settings.

Data Security & Retention

We implement appropriate measures to protect personal data against unauthorized access, alteration, or loss.
We retain data only as long as necessary for the purposes collected, and as required by law.

Your Rights

Under Israeli law and, where applicable, the GDPR, you may have the following rights:

• Access – confirm whether we hold personal data about you.

• Rectification / Deletion – request correction or removal of inaccurate or outdated data.

• Restriction / Objection – request to limit or stop certain processing.

• Data Portability (GDPR).

• Withdrawal of Consent – at any time, where processing is based on consent.

• Complaint – with the Israeli Privacy Protection Authority or your local data protection authority in the EU.

To exercise your rights, contact us at: fun@triolla.io

Minors

Our services are not directed to individuals under 18.

Updates to This Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

Contact

For questions, requests, or complaints:
📧 fun@triolla.io
📍 Triolla Ltd., 2 Zarhin Street, Ra’anana, Israel